Empowering Refugees to Navigate Internet Shutdowns: A Collaborative Effort in Kakuma Refugee Camp



In today's interconnected world, access to the internet is often taken for granted, yet for many refugees living in camps such as Kakuma, this access can be limited or completely cut off due to various reasons including government restrictions or infrastructure challenges. The consequences of such internet shutdowns extend far beyond mere inconvenience; they can exacerbate feelings of isolation, hinder access to vital information, and impede efforts to reconnect with loved ones left behind.

Recognizing these challenges, a collaborative effort led by Gonline Africa, in partnership with Advocacy Assembly, Small Media Foundation, and other organizations, recently conducted a pioneering training program within the Kakuma refugee camp. The aim? To empower refugees with the knowledge and tools necessary to navigate internet shutdowns and advocate for open and accessible internet access.

The program, which spanned a week, brought together 35 youths from within the camp, equipping them with skills in using internet circumventing tools and raising awareness about the impact of internet shutdowns. These informed users then utilized their newfound knowledge to develop locally relevant infographics and illustrations, shedding light on the situations in their home countries and advocating for the importance of maintaining open internet access during crises.

Central to the program's success was its participatory action learning approach, which allowed trainees to lead conversations based on their own experiences and perspectives. Through this method, the training not only imparted valuable skills but also fostered a sense of agency and empowerment among the refugee communities.

The outcomes of the program were profound. Trainees not only gained practical skills in mitigating the effects of internet shutdowns but also established communication channels such as WhatsApp groups to facilitate ongoing information sharing and learning. These Internet Ambassadors now play a crucial role in disseminating knowledge within their communities, helping to bridge the digital divide one connection at a time.

Looking ahead, the program's organizers have put forth several recommendations to further support refugee communities in navigating internet shutdowns. These include advocating for regular talks and training sessions, developing contingency plans to respond swiftly to shutdowns, and deploying refugee-community networks to ensure access to critical services during disruptions.

The success of this initiative would not have been possible without the dedication and expertise of numerous individuals and organizations. Special thanks are extended to Laura Schwartz-Henderson, Tabitha Wangechi, Blaise Amani, Hawi Rapudo, and Eng. Alphonce Odhiambo, as well as local partners such as Global Innovation Valley, Internet Society Kenya Chapter, and Digital Rurals Foundation, for their invaluable contributions.

As we reflect on the impact of this program, one thing becomes clear: by empowering refugees with the knowledge and tools to navigate internet shutdowns, we not only uphold their fundamental rights to access information and connect with loved ones but also foster a sense of resilience and agency within these communities. In an increasingly digital world, ensuring that no one is left behind must remain a collective priority.

To learn more about this transformative initiative, watch the video documentation and stay tuned for future updates from Gonline Africa, Advocacy Assembly, and their partners. Together, we can create a more connected and empowered world for all.